Our Services
Pre-sales Consulting Service
Our professional foreign trade team offers one-on-one service, providing exclusive selection advice, detailed parameter explanations and customized quotes for customization needs. We support multilingual communication, respond quickly to queries, help sort out and optimize customization plans, and reduce communication costs.
OEM&ODM Service
We provide professional OEM & ODM services for a full range of steel furniture, strictly following customers’ design drawings, technical specifications and quality standards.
Our one-stop service covers product design, solution optimization, sample development and mass production.
Order Follow-up Service
After order confirmation, we real-time sync design, production and stock progress, regularly send production photos, and respond promptly to detail adjustments. Small-batch trial orders are supported to reduce trial-and-error costs and help customers enter the market quickly.
Logistics and Customs Clearance Service
We integrate high-quality international logistics, providing exclusive shipping solutions ( sea / air / express ) for customized products (including special-shaped and extra-large sizes).
Professional packaging prevents damage; we handle customs declaration and clearance, ensuring smooth delivery to designated locations.
After-sales Guarantee Service
We respond to after-sales needs within 24 hours, offering maintenance guidance and accessory replacement. Technical personnel can be arranged to solve installation and usage issues, ensuring normal use of customized products.
Long-term Cooperation Service
For long-term partners, we provide exclusive discounts and timely product updates, conduct regular visits to collect feedback, optimize customization plans, and offer one-stop upgrade services to help build differentiated competitiveness.
Get Started
Email:
canden@raxcelsteel.com
Address:
UNIT 2, BUILDING A, YOUDONG INTERNATIONAL CULTURAL BULDING, YANSHI DISTRICT, LUOYANG CITY, HENAN PROVINCE 471000